I have developed and executed contracts/licensing/warranty/policy administration systems in support of multiple business subsidiaries, across widely dispersed business and regulatory environments of the emerging markets to millions of customers and end-users.

Steps critical for project success:

  • Formation of a technical and business team with representation from all business units to agree and buy-into project scope moving forward with a shared vision.
  • Mitigate the risk with legacy systems that core functionality will be missed while conducting software package vendor review of functionality, architecture and interface into complex projects and corporate cultures.
  • Phase the project to maximize speed to value for the business enabling greater buy-in from all business units, with better motivation and energy of the project team.

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