I have sussfully implemented business operations tracking systems that ensured a current, automated tool-set to manage operations and enhance business improvement opportunities with the following steps.
- Prioritize each business function to determine, if monitored and tracked, which would create the greatest value for the business operation.
- Creation of “Operational Scorecards” for each operations area of the business, with an IT team to determining ways of providing high value data through custom developed “calculation” engines.
- Critical operational data to improve operational performance is resident on the core legacy systems, only requiring the necessary data extracts and associated analytic programs need to be created.
At the end of the day, the more operations data which can be provided to an operations executive, the greater number of tools you provide them to run their business in an improved manner.